Variation preview and the DY bubble are not loading consistently. No effect on data or serving

Incident Report for Dynamic Yield

Resolved

These issues should now be resolved. We're seeing the DY bubble and variation previews operating consistently again.

Thank you for your patience as we worked through these issues.

Posted Jul 31, 2023 - 18:36 IDT

Identified

We are experiencing an issue with Internal DY tools that might not load correctly.
There is no effect on data or the serving of any DY campaigns.

Posted Jul 31, 2023 - 15:27 IDT

This incident affected: Serving Layer - U.S. west, Serving Layer - U.S. east, and Serving Layer - Europe.