The DY bubble is not loading consistently for some users on the EUC server.

Incident Report for Mastercard Dynamic Yield

Resolved

This incident has been resolved.
Posted Feb 16, 2024 - 12:52 UTC

Investigating

Some customers are currently experiencing an issue with the internal DY Implementation Helper tool which might not load correctly.

There is no impact on serving or the data of any DY campaigns.
Additionally, this issue has no impact on any of your end users.

Our dev team is working on a solution and will continue to monitor and provide updates accordingly.

Our apologies for the inconvenience this may cause.
Posted Feb 15, 2024 - 15:06 UTC
This incident affected: Serving Layer - Europe.