The DY bubble is not loading consistently for some users on the EUC server.
Incident Report for Dynamic Yield
Resolved
This incident has been resolved.
Posted Feb 16, 2024 - 14:52 IST
Investigating
Some customers are currently experiencing an issue with the internal DY Implementation Helper tool which might not load correctly.

There is no impact on serving or the data of any DY campaigns.
Additionally, this issue has no impact on any of your end users.

Our dev team is working on a solution and will continue to monitor and provide updates accordingly.

Our apologies for the inconvenience this may cause.
Posted Feb 15, 2024 - 17:06 IST
This incident affected: Serving Layer - Europe.